Services of E-Doors

Handling, Job Finishing And Installation Instructions

Store doors flat on a level surface in a dry, well ventilated building. Cover to keep clean, but allow air circulation.Doors should not be subjected to excessive water, abnormal heat, extreme dryness, humid condition or sudden changes therein. Clean before applying finish.Always apply wooden border of 4mm and above on all edges to avoid moisture gain. Doors without border will not be covered under warranty.

General Provisions And Limitation Instructions

If a defect occurs, E-DOOR, at its discretion and maximum, will furnish a replacement door, repair the door or refund the original purchase price. E-DOOR WILL NOT PAY THE COSTS OF LABOR INSTALLATION OR FINISHING FOR ANY REPLACEMENT DOOR.
The following exclusions apply:
Any defects in the coatings or field finishes on the door & accessories.Doors larger than 3´ 0 ½ x 7´ or greater that warp.Improper use, installation, or lack of maintenance.Doors made with different materials on either side.Doors altered by other that contribute to door failure.Incidental or inconsequential damage.Failure to follow applicable handling, installation, care & maintenance instruction.

How to Store, Handle, Finish, Install and Maintain Doors Care and Installation at the Job Site

To preserve the fine qualities of wood doors and a lifetime of superior service, proper storage, handling, finishing and installation is very important. The following procedures are required:

Storage and Handling

Store doors flat on a level surface in a dry, well-ventilated building. Doors must not come in contact with water. Doors should be kept at least 4 in. (102mm) off the floor and must have protective coveringsunder the bottom door and over the top. Covering must protect doors from dirt, water and abuse but allow for air circulation under and around the stack. Do not install doors in buildings that have wet plaster or cement. Do not store doors in buildings with excessive moisture content – HVAC systems must be operating and balanced.Doors must be lifted and carried when being moved, not dragged across one another or any other surface.


Wood is hygroscopic and dimensionally influenced by changes in moisture content caused by changes within its surrounding environment. E-DOOR is not responsible for the final appearance of field-finished doors. Water-based coatings applied to unfinished wood will cause delamination, veneer splits, highlight joints and raise wood grain. If used on exterior doors, the coating must be an exterior grade product. When installed in exterior applications, doors must be properly sealed and adequately protected from the elements. Before finishing the treated wood, reduce moisture content below 11% and remove the salt crystals with a damp cloth followed by drying and light sanding.


The utility or structural strength of the doors must not be impaired when fitting to the opening, in applying hardware, in preparing for lites, louvers, plant-ons or other detailing.Use two hinges for solid-core doors up to 60 in. (1524 mm) in height, three hinges up to 90 in. (2286 mm) in height or portion thereof. Use heavy weight hinges on doors over 175 lbs. (79 kg). Pivot hardware may be used in lieu of hinges. Full threaded screws are preferable for fastening hardware to non-rated doors and are required on fire-rated doors. Self-tapping or combination wood/metal screws are not to be used on wood doors.

Cleaning and Touch-up

Inspect all wood doors prior to hanging them on the job. Repair noticeable marks or defects that may have occurred due to improper storage or handling.Field repairs and touch-ups are the responsibility of the installing contractor upon completion of initial installation. When cleaning door surfaces, use a non-abrasive commercial cleaner designed for cleaning wood door or panelling surfaces, that does not leave a film residue that would build up or affect the surface gloss of the door finish.

Adjustment and Maintenance

Insure that all doors swing freely and do not bind in their frames. Adjust the finish hardware for proper alignment, smooth operation and proper latching without unnecessary force or excessive clearance.  Review with the owner/owner’s representative how to periodically inspect all doors for wear, damage and natural deterioration. E-DOOR does not guarantee doors installed in an exterior application.Any retrofit or other field modification to a fire rated opening can potentially impact the fire rating of the opening and  E-DOOR makes no representations or warranties concerning what such impact may be in any specific situation.